Last updated: 5 September 2026

Rosy Clothing respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit rosyclothing.com, place an order, contact us or otherwise interact with our services.

Information We Collect

When you use our website or place an order, we may collect information including:

• Your name
• Billing and delivery address
• Email address
• Telephone number
• Order and transaction information
• Payment-related information
• IP address
• Browser and device information
• Information about how you use our website
• Communications you send to us
• Marketing preferences

Payment information is processed securely through our payment providers. Rosy Clothing does not directly store your complete payment card details.

How We Use Your Information

We may use your personal information to:

• Process and fulfil your orders
• Process payments
• Arrange delivery
• Provide order and delivery updates
• Process returns, refunds and exchanges
• Respond to customer service enquiries
• Prevent fraud and protect our website
• Improve our products, website and customer experience
• Comply with legal and regulatory requirements
• Send marketing communications where you have consented to receive them

Legal Basis for Processing

Where applicable under the General Data Protection Regulation (GDPR), we process your personal data on one or more of the following legal bases:

• Performance of a contract
• Compliance with a legal obligation
• Our legitimate business interests
• Your consent

Where processing is based on consent, you may withdraw your consent at any time.

Sharing Your Information

We may share personal information with trusted third parties where necessary to operate our business, including:

• Shopify and ecommerce service providers
• Payment processors
• Delivery and logistics providers
• Customer support providers
• Analytics providers
• Marketing and advertising platforms
• Fraud prevention and security providers
• Professional advisers and authorities where required by law

We only share information that is reasonably necessary for these providers to perform their services.

International Data Transfers

Some of our service providers may process information outside your country or outside the European Economic Area.

Where required, appropriate safeguards are used to protect personal information transferred internationally.

Cookies

Our website uses cookies and similar technologies to operate the website, remember preferences, analyse website usage and, where permitted, provide personalised advertising.

Where required by applicable law, non-essential cookies will only be used after you have provided your consent.

You may manage your cookie preferences through the cookie settings available on our website.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including satisfying legal, accounting, tax and regulatory requirements.

Your Rights

If you are located in the European Union or European Economic Area, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Restrict certain processing
• Object to certain processing
• Request data portability
• Withdraw consent
• Lodge a complaint with the relevant data protection authority

These rights may be subject to limitations under applicable law.

Marketing Communications

You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in our emails.

Transactional communications relating to an order may still be sent even if you unsubscribe from marketing communications.

Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices or legal obligations.

The latest version will always be published on this page.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Email: support@rosyclothing.com
Website: rosyclothing.com